Help Center

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About Us

Learn about the project

Features

Explore capabilities

Activity Flows

Role-aware process diagrams

How-to Guides

Getting started

  1. Sign up with your email address.
  2. Create a team or accept an invitation.
  3. Open Dashboard to finish your profile and team setup.

Invite and manage your team

  1. Open Dashboard and select Team.
  2. Invite members by email and choose their role.
  3. Cancel pending invites or remove members when needed.

Create sessions and rentals

  1. Use Sessions to schedule classes, private lessons, or seminars.
  2. Use Rentals to book equipment or spaces, with optional calendar view.
  3. Update status as sessions or rentals progress to completion.

Run a live scoreboard

  1. Create a new match from the Scoreboard page.
  2. Open live matches to track points and timer states.
  3. Review completed matches in the match history list.

Super admin operations

  1. Open Admin Panel after login to access system tools.
  2. Manage users, teams, plans, vouchers, and refunds.
  3. Use impersonation to verify user experiences when supporting issues.

Hints and guidance

  1. Use the Guidance toggle in the sidebar to hide or show hints.
  2. Preferences are saved per area so Admin and Dashboard can be managed separately.
  3. Re-enable hints anytime from the same toggle.

Frequently Asked Questions

How do I use the scoreboard?

Navigate to the Scoreboard page and use the controls to track points, advantages, and penalties for each competitor. You can start, pause, and reset the timer as needed.

Is GymPulse free to use?

Yes — there is no subscription or monthly fee. A platform commission applies to paid transactions processed through the app (space hire, equipment rentals): 1% of the transaction amount, with a minimum of 50¢ NZD and a maximum of $100 NZD. Everything else — scoreboards, team management, accounting — is completely free.

Can I use this for competitions?

Absolutely! The scoreboard is designed to be used for training sessions, in-house competitions, and events. It supports various scoring formats for martial arts and fitness activities.

How do I create an account?

Click the 'Sign Up' button in the navigation bar. You'll need to provide an email address and create a password. Once registered, you can access additional features.

What features are available with an account?

With an account, you can access the dashboard, manage sessions, track inventory, view activity logs, and more. Additional features are continuously being added.

How do I reset my password?

On the sign-in page, click the 'Forgot your login?' link. Enter your email address and we'll send you instructions to reset your password.

Is my data secure?

Yes, we take security seriously. All data is encrypted in transit and at rest. We never share your personal information with third parties without your consent.

Can I use the scoreboard on mobile devices?

Yes! The GymPulse is fully responsive and works on phones, tablets, and desktop computers. For the best experience during competitions, we recommend using a tablet or larger screen.

How do I enable or disable hints?

Use the Guidance toggle in the sidebar. It is available in both the Dashboard and Admin areas, and you can turn hints back on any time.

How do I invite or remove team members?

Go to Dashboard > Team. Owners can invite members by email, cancel pending invitations, and remove existing members from the team list.

Where do super admins manage plans, users, and refunds?

After signing in, super admins are routed to the Admin panel. Use the Users, Teams, Plans, Vouchers, and Refunds sections to manage the system.

Where can I see the full activity workflows?

Open Support > Activity Flows to view role-aware diagrams for onboarding, team management, sessions, scoreboard, accounting, and admin operations.

Still Need Help?

Can't find what you're looking for? Our team is here to help.

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